Social Media Manager Job at Gotham Outsourcing, Inc., New York, NY

  • Gotham Outsourcing, Inc.
  • New York, NY

Job Description

Job Description

Job Description

We are looking for an experienced Social Media Manager to help grow our online presence, strengthen audience engagement, and support lead generation and business growth. The ideal candidate has hands-on experience managing social media accounts, creating content, and building engagement across multiple platforms. A background in sales, customer engagement, or business development is strongly preferred.

Responsibilities

● Manage social media platforms including Instagram, Facebook, LinkedIn, TikTok, and X.

● Create and schedule engaging posts, captions, graphics, videos, stories, and promotional content.

● Develop content strategies designed to increase brand awareness, engagement, and lead generation. ● Respond to comments, messages, inquiries, and customer feedback.

● Build and maintain an active online community.

● Identify potential leads and help turn social media engagement into business opportunities.

● Collaborate with sales and marketing teams on campaigns and promotions.

● Monitor trends, audience behavior, and competitor activity.

● Track performance including engagement, reach, leads, conversions, and campaign results.

● Maintain consistent brand messaging across all social platforms.

Qualifications

● Previous professional experience managing social media accounts is required.

● Experience creating and executing social media content strategies.

● Strong understanding of Instagram, Facebook, LinkedIn, TikTok, and other major social platforms.

● Strong written and verbal communication skills.

● Experience with content creation, audience engagement, and social media analytics.

● Strong organizational and time-management skills.

● Creative, detail-oriented, and comfortable managing multiple priorities.

Preferred Experience

● Previous sales, retail sales, business development, account management, or customer-facing experience.

● Experience with lead generation or customer conversion.

● Experience creating social media campaigns tied to sales or revenue goals.

● Comfortable communicating with prospective customers and following up on inbound interest.

If you have strong social media experience and also understand how to engage customers, generate leads, and support sales growth, we encourage you to apply.

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